We ship free within US and Europe, please see our shipping schedule for details.
ACMER Shipping Policy
The following days are all business days.
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
- About Import Taxes: Any package sent to the US or EU countries is tax-free and you don't have to pay import taxes.
According to the customs policy of your country/region, any parcels sent to non-EU countries and non-US will need to handle customs duties and customs clearance by yourself! ! !
- About Shipping Range: If delivery is not available in your country, please contact us at support@acmer3d.com.
Country or region
Shipping method
Shipping time
Shipping Costs
Shipping from US warehouse
United States (most states)
FedEx/DHL/USPS
3-7 days
Free
Shipping from Canada warehouse
Canada
FedEx/DHL/USPS
3-7 days
Free
Shipping from Europe warehouse（Free UK shipping, pay customs duties by yourself.）
Austria
DHL/UPS
3-7 days
Free
Belgium
DHL/UPS
3-7 days
Free
Bulgaria
DHL/UPS
3-7 days
Free
Croatia
DHL/UPS
3-7 days
Free
Czech Republic
DHL/UPS
3-7 days
Free
Denmark
DHL/UPS
3-7 days
Free
Estonia
DHL/UPS
3-7 days
Free
Finland
DHL/UPS
3-7 days
Free
France
DHL/UPS
3-7 days
Free
Germany
DHL/UPS
3-7 days
Free
Greece
DHL/UPS
3-7 days
Free
Hungary
DHL/UPS
3-7 days
Free
Ireland
DHL/UPS
3-7 days
Free
Italy
DHL/UPS
3-7 days
Free
Latvia
DHL/UPS
3-7 days
Free
Lithuania
DHL/UPS
3-7 days
Free
Luxembourg
DHL/UPS
3-7 days
Free
Malta
DHL/UPS
3-7 days
Free
Netherlands
DHL/UPS
3-7 days
Free
Poland
DHL/UPS
3-7 days
Free
Portugal
DHL/UPS
3-7 days
Free
Romania
DHL/UPS
3-7 days
Free
Slovakia
DHL/UPS
3-7 days
Free
Slovenia
DHL/UPS
3-7 days
Free
Spain
DHL/UPS
3-7 days
Free
Sweden
DHL/UPS
3-7 days
Free
Shipping from China warehouse
Brazil
4PX/FedEx/Yunexpress
15-20 days
$180
Peru
4PX/FedEx/Yunexpress
15-20 days
$180
Columbia
4PX/FedEx/Yunexpress
15-20 days
$180
Mexico
4PX/FedEx/Yunexpress
15-20 days
$180
Canada
4PX/FedEx/Yunexpress
8-10 days
$15（Some accessories）
Australia
4PX/FedEx/Yunexpress
8-11 days
$80
New Zealand
4PX/FedEx/Yunexpress
8-11 days
$80
NOTE: We are not responsible for shipping carrier delays.
Invalid address, customs clearance procedures, bad weather or other reasons will cause delivery time to be longer than expected.
Fast and Friendly
Support
Free Shipping
to US and Europe
Secure Online
Payment
12 months
warranty policy
Order Process
Orders are processed in 3-5 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 5-7 business days of their arrival in stock.
Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact support@acmer3d.com for confirmation.
If you have any questions about your order, please contact us right away at support@acmer3d.com We will be unable to make changes to your order once it has been shipped.
Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.
Is it free shipping?
How long does it take to receive my order?
Your order will be shipped by one of these courier services, depending on your shipping address:
- Ship From US: FedEx, USPS
- Ship From Europe: DHL, UPS
- Ship From China: 4PX, FedEx
How will my order be shipped?
Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there. You can check out our
delivery options table.
My order has already been shipped but I need to update the address. What should I do?
Please contact us at support@acmer3d.com as soon as possible if you need to change your address. Keep in mind that a rerouting fee may be charged by the courier to change your address.
Contact Us
5th Floor, Building 1, Shanhai Science Park, No. 6 Zhongyu Avenue, Longhua, Shenzhen, Gunagdong, 518110
+86 15986525851
support@acmer3d.com
